How to fix my Windows Blue Screen
If you have CrowdStrike on your computer, and it’s suffering from a BSOD, several system admins on a Reddit thread have shared a potential fix. You’ll need to boot Windows into Safe Mode or the Windows Recovery Environment and delete a file. If you know how to get into Safe Mode quickly on your computer, skip the first nine steps, which are from Microsoft, and go straight to the last two, which are from CrowdStrike:
- Hold down the power button for 10 seconds to completely turn off your device.
- Press the power button again to turn your device back on.
- On the first sign that Windows has started, usually the manufacturer’s logo, hold down the power button for 10 seconds to turn off your device.
- Press the power button again to turn on your device.
- When Windows restarts, hold down the power button for 10 seconds to turn off your device.
- Press the power button again to turn on your device.
- Allow your device to restart into Automatic Repair, and select Advanced options to enter Windows Recovery Environment.
- Once there, select Troubleshoot > Advanced options > Startup Settings > Restart.
- After your device restarts, you’ll see a list of options. Select option 5 from the list, or press F5 for Safe Mode with Networking.
- Navigate to the
C:\Windows\System32\drivers\CrowdStrike
directory. - Delete the “C-0000029*.sys” file and restart your computer.
Your computer should now boot normally.